IVR or Interactive Voice Response is a vital communication tool for businesses be it a SME or an enterprise, a B2C or a B2B company from diverse industry verticals viz: BFSI, BPO’s, education, e-commerce, FMCG, healthcare, retail telecom or travel and hospitality etc. IVR software for call center enables them to optimize customer service process by automating routine tasks e.g. answer... https://www.teckinfo.com/ivr-software/