My vacuum broke twice in three months, and after long waits for repairs, it came back in worse condition. Dreame promised a refund once I returned it but later refused. I feel completely scammed. If youre considering buying from Dreame, think again before wasting your money and time. https://www.reddit.com/r/RobotVacuums/comments/1mwk34p/dreame_is_a_scam/